Otter.ai vs Gong: Which is Better in 2026?
We compared Otter.ai and Gong across pricing, features, integrations and ease of use to help you pick the right AI meeting assistant.
Side-by-side comparison
| Feature | Otter.ai | Gong |
|---|---|---|
| Starting price | $16.99/mo | $100/mo |
| Free tier | ✓ Yes | No |
| Platforms | zoom, google-meet, microsoft-teams, webex | zoom, google-meet, microsoft-teams, phone |
| HIPAA compliant | No | No |
| Languages | English, French, Spanish | English |
| Rating | ★ 4.4 (3,200 reviews) | ★ 4.7 (5,600 reviews) |
Pricing: Otter.ai vs Gong
Otter.ai starts at $16.99/month and includes a free tier.Gong starts at $100/month and has no free plan. Otter.ai is the more affordable option.
Features: What each tool does best
Otter.ai strengths
- Real-time transcription
- Automated summaries
- Action item detection
- Speaker identification
- Keyword search
- Integrations with Slack & Notion
Gong strengths
- Deal intelligence
- AI coaching
- Forecast analytics
- Competitive intelligence
- Pipeline management
Who should use Otter.ai?
Otter.ai is best for sales-teams, remote-teams, freelancers, students, executives. It excels at: Best-in-class accuracy; Generous free tier; Native Zoom integration. Consider it if you primarily use zoom or google-meet.
Who should use Gong?
Gong is best for sales-teams, executives. It excels at: Best revenue intelligence; Enterprise-grade; Exceptional analytics. Consider it if you need deal intelligence or ai coaching.
Our verdict
Choose Otter.ai if you prioritize best-in-class accuracy and primarily use zoom. Choose Gong if best revenue intelligence matters most to you. Both offer free tiers, so we recommend trying both before committing.
Frequently Asked Questions
Is Otter.ai better than Gong?
It depends on your use case. Otter.ai is better for sales-teams, while Gong is stronger for sales-teams. See our full comparison above.
Does Otter.ai have a free plan?
Yes, Otter.ai offers a free tier with limited features.
Which platforms does Gong support?
Gong supports: zoom, google-meet, microsoft-teams, phone.
What are the best alternatives to Otter.ai?
Top alternatives to Otter.ai include Gong and other tools in our roundup. Check our full alternatives page.